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"E-Government - The Singapore Experience

 
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geeker1



Dołączył: 30 Wrz 2021
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PostWysłany: Sob Sty 22, 2022 02:16    Temat postu: "E-Government - The Singapore Experience Odpowiedz z cytatem

An African proverb admonishes us that: ""Whenever the rhythm of the drum beats changes, you must tweak the dance occupation accordingly.""

It is no longer lucky knowledge that opinion and Communication Technology has launched the entire globe into what is now known as the e-world-meaning electronic world. Today Governments the world over are somersaulting to reinvent and re-engineer governance therefore as to be more effective, efficient and transparent in the provision of information, goods and facilities to their citizens electronically.

school management system Fortunately Ghana has already started dancing to the song of the technological music because paperwork has laid the start for e-government by establishing the government of Ghana website popularly referred to as Ghana Portal which is innate managed by the recommendation services Department of the Ministry of guidance in Accra. handing out has afterward received the Ghana-India Kofi Anan IT middle of Excellence and above all, Ghana has formulated an information Communication Technology framework for accelerated development, mammal spearheaded by the Ministry of Communications.

Nevertheless, as soon as it comes to the practicability, accessibility and usability of e-government facilities by citizens, Ghana nevertheless has some mountains to climb and some rivers and lagoons to wade through. It is neighboring this backdrop that this writer deems it relevant to portion the Singapore e-government experience following fellow Ghanaians. But, even in the past shedding some vivacious upon e-government strategies and implementations in Singapore, it may be vital to accustom what e-government is in the first place.

On Saturday July 31 this year, at the Johannesburg landing field in South Africa, this writer came across a intervention of Ghanaians on their exaggeration to Zimbabwe to put up with portion in a baby book fair in that country. subsequently in a chart considering one of them, where it was revealed that I was on my habit from Singapore where I underwent a sharp training course in e-government, my interlocutor exclaimed:

'Eeeee-Government!' ""What is that animal, too?"" he more or less shouted unconsciously.

As a issue of fact, my friend confessed that, he was hearing for the first become old the term e-government. well along subsequently we parted company and he went to Zimbabwe and I was airborne to Ghana, I started debating with my inner self: ""If this man, well-educated, full of life in the capital city of Accra, participating in an international issue such as a folder fair, has not yet heard of the term e-government until then, later what happens to the majority of uneducated and less lucky brothers and sisters address in deprived rural communities of the country?

Because we are animated in a world of Knowledge executive (KM) and Experience Sharing, I cannot claim to be an clever in this field, but the little I know just about e-government must be shared afterward others for the gain of all who care to know; for the advancement of mankind and to the glory of the Divine intelligence or the First Giver of knowledge itself.

The question is: What is E-government? The joined Nations defines e-Government as ""Permanent loyalty by executive to augment the link together with the private citizen and the public sector through enhanced, cost-effective and efficient delivery of services, guidance and knowledge."" It went new to run by that there are five categories of measuring a country's ""e-gov"" press on in terms of Web Presence. This includes: Emerging - Enhanced - Interactive - Transactional and sufficiently Integrated. all UN advocate states have been called upon and encouraged to embark on this e-government project and programme.

Accordingly the world body has a artifice of assessing the enhancement of each country in this regard. Significantly in the UN explanation for this year on e-government globally, Singapore, a little Island City allow in of Land- place of 697.1sq km gone a population of 4.185 million souls is sharing the 2nd turn bearing in mind the strong united States of America when Canada prosperously sitting upon summit of all.

How did Singapore create it to the summit of e-government league table of the world? What strategies and policies were put in place; past and how did that country attain such a technological success higher than and above the super powers of this planet of economic inequalities?

Computerisation

Singapore set off upon its e-government journey as far afield incite as more or less 25 years ago. In 1981, Singapore embarked on a computerization programme of the direction machinery. It first usual a National Computer Board and National Computerisation Plan. The scheme was to ensure a questioning growth of local IT industry; move forward of IT manpower pool; Civil facilitate Computerisation plan and the production of 850 IT Professionals.

National IT Plan

After the Computerisation programme, the Singapore doling out embarked upon what was referred to as the National IT Plan. The National IT plan initiated what was known as the Beginnings of Computing Communications Convergence. It as a consequence constituted what was dubbed Electronic Data every second (EDI), which was basically aimed at bridging government and industry. This plot took area in 1986 that is five years or as a result after the Computerisation Programme.

IT 2000 Blueprint for good judgment Island

school management system This Blueprint strategy that plus started higher than five years after the
National IT plan in 1992 was to effect what was called Flagship Projects on the Singapore Island. It had the objectives to create an electronic network linking every libraries in that country; secure infrastructure for e-commerce; skillful system for checking all building plans in the country and above every to encourage Singapore ONE, that is, to create one network for everyone in Singapore. It was this strategy that shot Singapore taking place to the slant of the world's first nationwide broadband infrastructure nation in the e-world.

Infocomm 2001

The next-door step Singapore took, after attaining a nationwide broadband infrastructure, was to inauguration what was dubbed Infocomm 2001. This project was launched in year 2000 and aimed at developing Singapore into a vibrant and energetic global opinion communication capital, bearing in mind a rich and prosperous e-Economy, and a pervasive and ""Infocomm-savvy"" e-Society and full telecom liberalisation in that country.

Connected Singapore

In 2003, Singapore management launched the unmovable onslaughts upon its e-government programme by establishing what was usefully known as related Singapore. This strategy was to unleash the potential for the sum realisation of all e-government possibilities through the Info comm project of the country.

Briefly, the preceding steps known in Singapore as the five (5) National Strategic ICT Plans manage to pay for us an overview of the method Singapore adopted to become the 2nd e-Nation in the e-World today at the back Canada. The Singapore direction has a philosophy that: ""Whatever services that can be delivered electronically must be delivered electronically"" Period.

Another African motto reminds us that, ""If your tormentor who is management after you does not stop, you, too, must not end running."" As long as Ghana remains a developing country, Ghanaians must not end skirmish to produce and progress.

In the first portion of this article the definition of e-Government according to the allied Nations was provided. Singapore admin used the UN definition of e-Government as a guide, but simplified it for simple accord by unnamed person in the street.

According to Singapore, e-Government is the use of technology to
enhance the admission to and delivery of direction facilities to benefit citizens and businesses. It prickly out that the beneficiaries of e- admin count the government itself, businesses and the citizens of the country concerned.

How did the Singapore supervision use technology to enhance right of entry to and delivery of presidency guidance and services to the people? E-Government feign plan II (2003-2006) In order to accomplish its declared goals the Singapore doling out formulated an do something plan known as e-Government put on an act plot II for the year 2003 to 2006.The vision of the doling out was to be a leading e- government to improved support the nation in the digital economy.

The want of this plan was to ensure ""a Networked Government
that delivers accessible, integrated, value-added e-services to our customers; and helps bring citizens closer together"". A slogan was developed thus: e-Government- Delighting Customers, Connecting Citizens.

What are some of the facilities that the Singapore running provides for its customers who are the citizens of the country? Even past we be adjacent to on some of the facilities provided online, shall we find out why Singapore giving out came to the triumph that the beneficiaries of e-Government tally up Government, businesses and citizens?

It is important to note that within the scope of e-Government, there are several categories that fit into the broad definition of e-Government. For example, e-Government constitutes: A Government- to-Citizens (G2C); B- Government-to-Business (G2B); C- Government-to-Employees (G2E); and eventually D-Government to- management (G2G).

G2C: Government-to-Citizens, according to experts, includes all the interactions amongst a processing and its citizens that can acknowledge area electronically. The object of G2C is to find the money for citizens faster, more responsive, more convenient and less complicated means to public services.

G2B: In the clash of Government-to-Business, it refers to e-commerce in which management sells to businesses or provides them next services, as well as businesses selling products and services to government. anew the want of G2B is to enable businesses to interact, transact and communicate taking into account admin online, once greater zeal and convenience.

G2E: Government-to-Employees includes endeavors and services along with handing out units and their employees. As the term implies, the try of G2E is to produce and cultivate IT capabilities in the middle of meting out employees to dispatch efficient and cost-effective services.

G2G: Interestingly, Government-to-Government seems to have dual significance. One, G2G is said to consist of undertakings in the middle of presidency and new Ministries, Departments and Agencies (MDAs) of the similar government.

The extra meaning of G2G is a concern in which Governments have to pact following their other counterpart governments of vary countries. This second G2G in the recommendation of experts is anchored upon trust and interdependence, which allows for assistance sharing accompanied by governments on regional, sub-regional and international issues.

For example, the manage of terrorism; the management of gnashing your teeth link up diseases subsequently SARS, which occurred in Asia some time ago or even HIV/AIDS. This G2G also has to attain next common economic challenges as capably as ethnic wars and conflicts problems facing West African States for instance. For Singapore organization to reach the enviable e-Government status through practicing online facilities delivery to its citizens, determined strategies were once again adopted:

I) E-Government Infrastructure

The organization put in place a National guidance Infrastructure as backbone for e-government facilities delivery. This strategy was christened Public abet Infrastructure (PSI) in Singapore.

Physical Infrastructure

Government itself provided Internet entrance points in convenient places such as public libraries, shopping malls, presidency offices, hospitals, subway stations and clubs and relevant public places for the citizens to use forgive of charge.

Technology Infrastructure

Here, the dealing out provided computers, servers, networks (broadband and wireless), mobile devices, smart cards as skillfully as technology standards that are retrieve and scalable such as Java, XML, Web services.

Authentication Infrastructure

Under this the dealing out provided E-Government ID and Password for all its citizens. It made it easier for totally citizen to know how to log online and admission presidency assistance and services.

II) E-Government Legislation &Policy

Having put in place the vital infrastructure for the e-government services to the citizens, the adjacent strategy the Singapore direction adopted was the perform of relevant rules and regulations and policies that control the implementation of the programme.

school management system Some of the major regulations were meant to safeguard privacy and counsel security; data protection, data privacy, computer misuse, legal greeting of electronic transactions, certified control of cryptography, security audits and well as standards and official approval of security practices. Singapore's legislation and code of practice combine Computer misuse Act; Electronic Transaction Act, which was enacted in 1998, tried to clarify the rights and obligations of transaction parties, and next provided valid status on the use of electronic records and signature. The organization next provided data guidance Code.

III) E-Government Services

After putting in area ICT infrastructure and legislation and policy the giving out next developed a website called E-Citizen Portal. This website was to enable citizens to ask questions and get answers. Specific electronic facilities deliveries are provided on this site.

Some of the facilities upon this website count up payment of taxes and fines; Issuance and renewal of driver's licenses; Helping citizens locate employment; National campaigns and preparedness start upon social facilities such health and education; opening of Internet and IT training courses; e-learning and smart card in schools. fittingly computer literacy started right from the primary theoretical in Singapore etc.

In the needy and rural communities, the presidency provided free computers and Internet entrance points and posted officers who know how to play in the equipment to incite the illiterates to improvement from the online services.

In fact, in Singapore today some services taking into consideration the issuing of Passports and Birth Certificates, you have to sit in the comfort of your home and fill the valuable forms and e-mail them to the seize authorities. handing out will recompense you for obtaining the services on line. Interestingly if you go personally to those offices for the services, you will pay penalty for going there personally. And after paying the penalty you will be directed to go and use a computer in a corner
there in the office yet to apply for the documents you wanted.

school management system In the proceedings of Businesses, E-Tender was introduced in that any company that wanted to bid for giving out contracts can isolated accomplish that through the Internet. Corporate taxes could single-handedly be filed electronically. Annual Reports and periodic issue reports are all presented online. As in the court case of E-Citizens Portal, there is plus one-stop Portal for every government procurement opportunities with
over 8,000 trading partners. It is upon this Portal that all corporate bodies attain event past the running in Singapore. This is known as integrated e- Services.

This is the level of E-Government facilities in Singapore. Is it any bewilderment that they are the 2nd e-nation after Canada in the e-world? Ghana, too, can reach the same no event how long it takes. What is important is for the Ghanaian IT experts to come up with the money for the precise technological advice to the presidency of Ghana."
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Wysłany: Sob Sty 22, 2022 02:16    Temat postu:

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geeker1



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PostWysłany: Wto Sty 25, 2022 01:18    Temat postu: Odpowiedz z cytatem

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Dołączył: 30 Wrz 2021
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PostWysłany: Wto Lut 22, 2022 00:21    Temat postu: Odpowiedz z cytatem

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